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Complaints & contact

info:
If you have questions about the use of our website, our products or your order please fee free to contact us through the adresses below. Sending an e-mail is normally the fastest way. Or you can use our contactform. 

complaints:
we advise you to first report complaints to us by emailing [email protected]If this does not lead to a solution, then it is possible to register your dispute for mediation via WebwinkelKeur. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr If your complaint is not dealt with elsewhere yet, you are free to deposit your complaint via the European Union platform.

reviews:
We believe it is important that reviews give the best possible picture of our products and service. Our reviews are therefore managed impartially by WebwinkelKeur. Webwinkelkeur has taken measures to guarantee the authenticity of reviews. You can read about these measures here

Our customers are not rewarded for writing reviews. No discounts or other gifts are given.


adress:
maison KOOS
Toon Hermansplein 24
5144 ZE Waalwijk

e-mail: 
[email protected]

phone:
+31(0)6-21846477

chamber of commerce: 
56560389

vat-number: 
NL001788412B60

bank account number:  
ASN Bank | NL75 ASNB 8850 5868 17

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